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mango x shiels ai: advanced ai training

Advanced AI Skills for Professionals

Master the tools to accelerate your workflow, ensure data safety, and secure your place in the future of work
INSTRUCTOR LED
FACE TO FACE OR ONLINE

MODULES

HOURS
LEARNING METRICS
ASSESSED & GRADED

WHO SHOULD TAKE THIS WORKSHOP?

This workshop is for professionals who want to move beyond basic prompting with AI and learn how to use AI tools as professional productivity engines.
Learn the science behind how Large Language Models (LLMs) "think" to get consistent results and improve accuracy.
Master the safety protocols required to use AI without leaking confidential data.
Learn how to control AI like a manager, not a user, with task-specific approaches.
Understand AI hallucinations and employ critical thinking skills, referencing, and even other LLMs to check answers.

LEARNING POINTS

  • Get an overview of how LLMs work, why they hallucinate, and what they absolutely cannot do.
  • Learn scientifically proven prompting techniques like Chain-of-Thought (CoT) and Few-Shot Prompting.
  • Teach AI to give you structured data (tables, bullet points, and more).
  • Learn the specific techniques for sanitising data before it goes into the AI model.
  • Understand techniques to verify AI output accuracy and avoid embarrassing mistakes.
  • Build personalised prompt libraries for recurring tasks and act like an AI manager (e.g. reports, market analysis, and more).
  • Stay on top of the latest developments in AI and make yourself the local AI expert at your company.

METHODOLOGY

This advanced workshop prioritises practical application through immersive use cases and group discussions. Participants will engage in gamified challenges to test prompting efficiency and accuracy, ensuring high engagement. The session concludes with reflective exercises to help professionals integrate these advanced tools into their specific daily workflows immediately.

STRUCTURE

1. The Science of Large Language Models (LLMs)
Go beneath the surface to understand how LLMs "think." Explore the mechanics behind the technology to predict behavior, understand limitations, and mitigate hallucinations.

2. Advanced Prompt Engineering
Move beyond basic queries. Master scientifically proven techniques like Chain-of-Thought (CoT) and Few-Shot Prompting to control outputs and generate complex, structured data.

3. Data Safety & Ethics
Learn the critical protocols for using AI in a corporate environment. Master data sanitisation techniques to leverage AI power without compromising confidential information.

4. Critical Verification & Accuracy
Develop a rigorous framework for fact-checking. Use critical thinking and cross-referencing, including using other LLMs, to audit outputs and prevent professional errors.

5. AI Workflow Management
Transition from a user to a manager. Build personalised prompt libraries, automate recurring tasks (reports, market analysis), and secure your role as a future-ready leader.

Talk to us about your training.

Contact details

GET IN TOUCH

Address
MANGO TRAINING AND CONSULTANCY SDN BHD
E-13-13-A PLAZA MONT KIARA,
NO. 2 JALAN KIARA,
50480 KUALA LUMPUR,
MALAYSIA
Phone
+60 (0)3 6419 1828
E-mail
info@mangotraining.com
Hours of operation
Monday - Friday 9.00 - 19.00